MyTrial AI
MyTrial AI

What MyTrial AI Does Not Do

We believe being clear about our limitations is as important as describing our capabilities. Understanding what we cannot do helps you use our service safely and effectively.

Critical Disclaimer

MyTrial AI is an informational tool designed to help you discover clinical trials. It is not a healthcare provider, does not provide medical advice, and should never be used as a substitute for professional medical care. Always consult with your healthcare provider before making any decisions about clinical trial participation.

Our Limitations

Clear statements about what our AI cannot and does not do

We Do Not Provide Medical Advice

MyTrial AI is not a doctor, nurse, or healthcare provider. We cannot diagnose conditions, recommend treatments, advise whether to join a trial, or interpret your lab results.

Always consult your healthcare provider for medical decisions.

We Do Not Determine Eligibility

When we show you trials, we are showing potential matches based on the information you share. Only the clinical trial site can determine if you are actually eligible after a formal screening process.

Contact trial sites directly to confirm your eligibility for any trial.

We Do Not Share Data Without Permission

Your health information stays private unless you explicitly ask us to share it with a trial site. We never sell your data. We never share it for advertising.

You control when and with whom your data is shared.

We Do Not Use Your Data to Train AI

Your profile and conversations are used only to help you find trials. We do not feed your information into AI training processes.

Your data serves you, not our AI development.

We Do Not Replace Your Healthcare Team

MyTrial helps you discover opportunities. Your doctors, nurses, and care team help you make informed decisions. We are a complement, not a replacement.

Always involve your healthcare team in trial decisions.

What This Means for You

Practical implications of these limitations

Before Using MyTrial

  • 1.Understand that results are informational, not medical advice
  • 2.Plan to discuss any interesting trials with your healthcare provider
  • 3.Know that you will need to contact trial sites directly for screening

While Using MyTrial

  • 1.Share information at your comfort level - we only know what you tell us
  • 2.Consider using manual search in addition to AI matching
  • 3.Report any errors or concerns to us at ai-feedback@mytrial.ai

After Finding Potential Trials

  • 1.Review trial details on ClinicalTrials.gov for official information
  • 2.Discuss options with your healthcare provider before proceeding
  • 3.Contact trial sites directly for official eligibility screening

Why We Share This Information

Our commitment to transparency

We share these limitations because:

  • 1.Patient safety comes first. Understanding our limitations helps you use MyTrial safely alongside proper medical care.
  • 2.Trust requires honesty. We believe you deserve to know exactly what we can and cannot do.
  • 3.Informed decisions are better decisions. Knowing our limitations helps you set appropriate expectations.
  • 4.It is the law. California AB 489 requires us to be clear about AI limitations in healthcare contexts.

Have Questions or Concerns?

We are here to help you understand how MyTrial works.

Contact Us →